Responsive recruiter

Benefits:

Bonus based on performance
Company parties
Employee discounts
Free uniforms

Located in the seasonal Alaskan cruise ship port of Skagway, the Skagway Brewing Company is an expansive three story building featuring an on-site microbrewery, retail store, restaurant, pub, and beer garden totaling seating around 375. Plus we take pride in our sustainability efforts - we have a year-round indoor aeroponic "farm" where we grow all of our own leafy greens & culinary herbs. And the harvest yield of this produce is boosted by the carbon dioxide released from the brewing process which we capture and send via pipes over to the garden. Neat stuff!

And Skagway is nature's playground as the area abounds with natural beauty and adventures like hiking, fishing, camping, rock climbing, zip lining, and not to mention the wildlife! You'll make many memorable experiences and everlasting friendships here... and may just find your forever home!

Job Summary (Host: Full Time, Seasonal)

The host is the face of SBC, warmly welcoming guests, ensuring they are seated in a timely manner and answering any questions they may have with impeccable customer service and composure. The host controls the flow of the restaurant.
This is a seasonal position running late April through early October, based on the busyness of the cruise ship season
Resume and 3 professional references required at application

Responsibilities

Meet, greet & seat guests in a timely manner with composure
- Inputting guest information into Toast guest management software (phone numbers, name, etc)
- Directing guest traffic with repetitive guidance
Manage and balance the flow of the restaurant by accurately pacing the seating of guests
Maintain a welcoming presence along with a friendly and courteous attitude….smile!
Provide information/recommendations to guests upon request (such as menu or beer suggestions, locations of stores, general information about Skagway or Skagway Brewing, etc)
Be attuned to length of time guests have been waiting, whether service is needed, etc
In-depth knowledge of bar and restaurant menus
In-depth knowledge of retail merchandise sold in our gift shop
- Direct customers to merchandise and special promotions in gift shop
Bus/wipe tables when needed
Server assistance (run credit cards, food & drink) when necessary
Ensure host stations are clean and adequately stocked before and end of shift
Effectively communicate in a concise and respectful manner

Qualifications

19+ years old
Possess strong communication and customer service skills
Flexible and adaptable to quickly changing demands
Ability to work on your feet for eight hours or more a day & lift large boxes weighing 35+ lbs

Benefits/Perks

Hourly wage PLUS TIPS!
Subsidized seasonal housing
50% off food & retail merchandise
- Plus 25% off food @ our sister restaurant - Salty Siren!
Completion/performance bonus
Make lifelong friends

Compensation: $18.00 - $20.00 per hour

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

“We work hard. We play hard. And we know how to have a good time!”

That’s the motto for the hard-working crew that makes Skagway Brewing Company what it is. Serving hand-crafted ales and great pub food, the Skagway Brewing Company is a fast-paced, high-volume establishment located in the Alaskan cruise ship port of Skagway.

As mentioned above, we take pride in our sustainability efforts from our indoor aeroponic farm, capturing and reutilizing the carbon dioxide from brewing elsewhere, to processing our spent fryer oil to create our own biodiesel that is then used to heat the building as well as fuel the brewing process. This is temporarily on pause, but we plan to resume in the near future.

As an Alaskan Cruise Ship Port, our business is heavily influenced by seasonal tourism. May-October our tiny boardwalk town is overflowing with tourists. Our off-season crew is comprised of year-round locals, but we rely immensely on our “seasonal individuals” -- those drawn to the allure of Skagway, its history, and an Alaskan adventure in The Last Frontier.

The backbone to our success is not just delicious beer and food – it’s also our people that makes the experience memorable by offering fast, efficient and friendly service with a smile.

We take pride in a team that calls each other family. Respect, enthusiasm, hard work, and FUN are the names of our game.

Apply here.

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SBC is only authorized to hire citizens authorized to work in the US or J1-visa students sponsored through either CIEE or CHI agency. We unfortunately are not authorized to hire H2-B visas. Can you meet this requirement?*

Our season usually begins mid-April and ends mid-October. Are you able to complete the entire season?*

How many years of experience do you have in the position you’re applying for?*

How would you rate your beer knowledge on a scale of 1-5 (1 being “I know nothing about beer”, 5 being “I could basically be a brewer”)?*

The State of Alaska requires anyone serving, mixing, delivering, or dispensing alcohol to be 21+ years of age. Are you able to meet this requirement? (NOTE: Not meeting this requirement does NOT disqualify you from this position!)*

What is your main motivation for seasonal employment in Skagway and what about your current and past work experience makes you a great candidate for this position?*

Please provide 3 professional references along with their contact info (phone #)*

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I was referred to this position by a current employee

Who referred you?

Craving a new adventure?!

Join our team for an unforgettable summer in the Gold Rush Town of Skagway, Alaska!

Nature’s playground right out your back door (hiking trails + camping galore)

Make lifelong friends and connections

Subsidized seasonal housing (private rooms!)

50% off food & retail merchandise

Completion/performance bonus

End of season employee party